We Respect Your Privacy.
At TicketForce the security of personal information that we collect is of utmost
importance to us. We are committed to keeping your personal information strictly
confidential. Only the organization of the event for which tickets were purchased will
retain your information for future use, unless contact is needed in regards to the
event you purchased for.
When we collect your personal information (i.e. name, address, e-mail, and
telephone number) it is in an effort to improve your shopping experience and to
notify you about any event updates and answer inquiries, when applicable.
Beyond the presenting organization for your event, it is our policy not to disclose
any of your personal information, at any time, unless you authorize us to do so. We
do not sell, trade or rent your personal information to third parties. From time to
time, we'll share collective information about our members as a group, or generate
aggregate reports and market research for business partners. These reports will not
identify individual members.
You can find information about how we handle and manage your personal
open and transparent manner, so that you can make informed decisions about your
seek access to and correction of the personal information that we hold about you.
current version on our website (buy.ticketforce.com).
What kind of personal information does TicketForce collect and hold?
What we collect will vary depending upon our interaction with you but may include:
How does TicketForce collect personal information?
How does TicketForce hold personal information?
We have taken a number of physical, electronic and procedural steps to protect your
personal information from misuse, interference, loss, unauthorised access,
modification or disclosure.
TicketForce protects the personal information it collects in a secure database stored
by our hosting partnerand provider, AWS. It is in proprietary data format, which can
only be read using proprietary tools.
Data collected online is stored in a Microsoft SQL database; a protected, secure data
centre that is unreachable by the internet. TicketForce encrypts data sent from your
computer to our systems during internet transactions. TicketForce also employs
firewalls, intrusion detection systems and virus scanning tools to protect against
unauthorised persons and viruses from entering our systems.
TicketForce employees are required, as a condition of their employment, to treat
personal information held by TicketForce as confidential, and to maintain the
confidentiality of that personal information. They are also required sign in and use a
password when accessing TicketForce systems and to undertake training about how
to manage personal information.
What are the purposes for which TicketForce may collect, hold, use and disclose
Generally, Ticke TicketForce tek only uses personal information for the primary
purpose for which we have collected it, or for another closely related secondary
purpose. Our potential uses of personal information which Ticketek collects (and for
which you consent to us using your personal information for) may include:
From time to time, there may be other purposes for which we collect, hold, use and
disclose your personal information. We will tell you about these at the point of
Who might TicketForce disclose my personal information to?
TicketForce discloses your personal information only to the organization operators
and to promoters of events for which you purchase tickets. These organizations
have this data for operational purposes and also because from time to time they
may choose to provide you with information about their events. If you consent,
these organizations may use this information to provide you with promotional and
cookies do not contain any confidential or personal information, they allow us to
continue to enhance your shopping experience at TicketForce. For example, if you
have added products to your shopping cart and suddenly have to log out of our site,
you can return later that day and still have those items in your shopping cart.
We use industry-standard methods to protect your information from unauthorized
access. Among other techniques, we store such information on a computer behind
our firewall in a secure location, and we restrict the number of employees internally
who can access such data. To ensure the safety of your personal information,
including your credit card number, we use Secure Socket Layer (SSL) Technology.
SSL protects information as it crosses the Internet. Any data stored is kept in a
secure off-site location and stored in a password-protected server. Please be aware,
of course, that there is no such thing as perfect security - on or off the Internet.
Please keep security in mind as you reach other websites through links from
TicketForce. Each separate company has its own privacy policies and practices and
may market to you accordingly. Although we choose our business partners carefully,
we can make no representations concerning privacy and security on those sites.
Your password is your key to your account. You should never share it with anyone
and we request that you change it periodically and often. You can change your
password at any time by accessing My Account on our home page. If you can't
remember your password, there is an option to reset your password, through your
email you use to log in. You may also contact us at
We strongly urge you to sign off your account and close your
browser window when you have finished your shopping to prevent someone else
from accessing your account, especially on public use computers.
Changing Personal Information:
You may at any time modify or change any information you have previously
provided to us by clicking on My Account, then choose the appropriate section to
edit, review, or delete your personal information. Changes will be updated
immediately. You may also contact us at
and we will be
happy to change, modify or delete any information for you.
TicketForce is creating super fans by understanding what the audience wants and constantly puts insight into action that will set venues and events apart. We believe in bringing good ideas to life in a way that empowers our partners to go beyond and engage the audience in new and better ways. TicketForce is the most powerful ticketing solution!